TIMELINE
November 2013 ~ January 2014 (3 month)
DELIVERABLES
Rumble (Workshop) and synthesis
Wireframe
Visual design
Prototype
BRIEF
Enhancement of Citi Direct BE tablet app (banking app for corporate and public sector customers.). Fjord has designed the first version of Citi Direct BE app (iOS only), and Citibank came back to design the next version of the application which would expand to Android and Windows platforms.
Corporate banking involves multiple bank accounts in multiple currencies and multiple banks in many geographical locations. The users of this app can be senior treasurers or CFOs who would need a birds eye view of their organization’s finance and make decisions.
TEAM
    Business Design Director
    Service Design Lead
> Interaction Designer
    Visual Designer

New York, Dublin

Final Design

2014-CTS-mockup-2

2014-CTS-mockup-1

^ Final design for map view and chart view

Design Process

2014-CTS-rumble-deck

2014-CTS-rumble

^ 2 days workshop with clients to set the vision and deep dive in corporate banking

2014-CTS-whiteboard

^ Architecture sketches for multiple platforms

2014 CTS wfr 2

^ Sample page of platform exploration document

2014 CTS wfr 1

^ Detailed speculation for filtersets

Out in the Market

2014-CTS-appstore google

2014-CTS-appstore windows

2014-CTS-appstore-apple

^ In the fall 2014, the app is out to Apple Appstore, Android marketplace and Microsoft Windows store.

PROCESS
  • Stakeholder interviews – workshop – design research – detail design – prototype

ROLE

  • support facilitating the 2 days workshop
  • translated a complex banking data into a comprehensive story by providing clear rules and developing patterns of the UI
  • recommended design framework for multi-platform development (Windows Surface, Android and iOS)
  • created click-through prototype (InVision) for demo

CHALLENGE

  • understanding complex subject matter
  • creating robust, and yet easy-to-use tool

RESULT

  • developed by Citibank Innovation Lab in Dublin and out in the market in the fall 2014