December 2013 ~ March 2014 (3 month)
One of the best way to build a successful digital interface is through prototyping (AKA failing fast). Same principle can be applied to service design, but we have limited tools to prototype systems where we have to consider people and surroundings. To bring service design methodology in our everyday design practice, Lena Hammes and I proposed to purchase a series of Playmobil. The small size replication of our world can be used in all stage of service design process from visualizing complex systems to envisioning design solutions.
Our proposal was accepted and I ran two series of design sessions to show what they are, and how we use them.
This was not a client project, but an initiative that came out of my curiosity. Finding a way to work better as a team is also a big part of what I do at Fjord.
^ Summary of our proposal
They are here!
^ This is a shot from the day it arrived (January, 2014). After the arrival, I ran a couple of design workshops to promote our new hires into the studio.
Design Workshop Part 1
^ On Feb 14, 2014, I invited everyone in the New York studio to brief what we’ve got and why we got them as well as to give them hands-on experiences. We divided into 3 groups and within 30 min of time, they produced really fun stories told with Playmobils.
Design Workshop Part 2
^ Soon after the first workshop, designers started using Playmobil in their work. A team did a great concept deck to show a workflow of an app that they were designing, which was a great way to visualize the usage of the app without showing too much details. Another team bought more Playmobil sets to use in the business development deck to visualize their perception on the subject matter. On March 21, we had ‘Play with Playmobil’ workshop part 2 to showcase these examples.